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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:

  1. First name and last name
  2. Date of birth
  3. Name of the federation to which you are affiliated
  4. Function : Member, Staff, Referee or Judge, Athlete
  5. City and country where you are currently staying
  6. Are you in a hotel or hospital?
  7. Telephone number where we can reach you
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COVID-19 PANDEMIC

COVID-19, like all other pandemics, is covered.

For more information on this and quarantine coverage contact quarantine@imssa.org
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WE WILL BE AT YOUR SIDE :
IIHF World Championship, Czechia 2024

DAYS

HRS

MIN

SEC
Olympic Games, Paris 2024

DAYS

HRS

MIN

SEC
Winter Olympic Games, Milano-Cortina 2026

DAYS

HRS

MIN

SEC
FIFA World Cup 2026

DAYS

HRS

MIN

SEC
EMERGENCY N°
COVID-19 PANDEMIC
EVENTS
TRAVEL ASSISTANCE
24/7, ESSENTIAL ADVICE AND SUPPORT
Are you unfamiliar with the health or political situation or the visa requirements for your destination?
Here you will find all the information you need to prepare for your trip. This information is updated daily.

When you submit a request online, IMSSA guarantees you instant receipt of the insurance certificate needed to obtain your visa.

You will not only find an answer to all your questions, but you can also, if necessary, subscribe to our newsletter to make sure you are always up to date on changes in the local situation in the event of a crisis, epidemic or political change.
CONTACT US


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OVERVIEW OF BENEFITS
Tailored medical and security assistance, in all countries, 24/7

Unlimited worldwide coverage and pandemic coverage

Financial cover for treatment

Instant, online receipt of certificates for visa applications

COVID-19: Coverage of quarantine risk.

Terrorist attack insurance

Coverage of sickness benefits

Full coverage for athletes

Continuation of coverage in the country of residence

Private liability and legal protection

Simplified administration. No annual check on the number of trips or people

Website in four languages FR, EN, DE, ES.

Personalised brochures in 10 languages

FREQUENTLY ASKED QUESTIONS
What should I do if my luggage arrives too late and after how many hours is a luggage delay covered?
Ask for a certificate from the airline company after a delay of four hours.

Complete the claim form. Your login can found in the brochure and on your insurance card.

The compulsory documents to be enclosed are the flight company report and receipts for the purchase of essential items such as toiletries, etc.
What should I do if my luggage is damaged, lost or stolen?
Ask for a certificate from the airline company for lost or damaged luggage.

Complete the claim form. Your login can be found in the brochure and on your insurance card.

The compulsory documents to be enclosed are the airline company's and police reports and photos of the damage, as well as copies of the invoice or guarantee.
What is covered if I have to return to my country of residence earlier than planned?
In the event of illness, serious accident or death of a family member or in the event of an emergency return requested by your Federation.

Complete the claim form. Your login can be found in the brochure and on your assistance card.

The compulsory documents to be enclosed are the medical reports, the death certificate for the family member concerned and the Federation’s certificate.
How long do I have to make a claim?
Claims must be submitted to us immediately.
How do I get an assistance card?
Get your assistance card here.

Your login can be found in the brochure.
How can I get information about the situation (health, political, etc.) in my destination country?
Access all the important information you need to plan your trip here.

Your login can be found in the brochure and on your assistance card.
GLOBAL ASSISTANCE
SERVICES 24/7
HEALTH, ACCIDENT AND THREAT INSURANCE
LUGGAGE ASSISTANCE