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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:

  1. First name and last name
  2. Date of birth
  3. Name of the federation to which you are affiliated
  4. Function : Member, Staff, Referee or Judge, Athlete
  5. City and country where you are currently staying
  6. Are you in a hotel or hospital?
  7. Telephone number where we can reach you
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COVID-19 PANDEMIC

COVID-19, like all other pandemics, is covered.

For more information on this and quarantine coverage contact quarantine@imssa.org
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WE WILL BE AT YOUR SIDE :
ASSISTANCE CASES > SECURITY INTERVENTION IN EGYPT
AN INTERVENTION PROPORTIONATE TO YOUR SITUATION: WE STOP AT NOTHING !
The Arab Spring in Egypt and the "25 January Revolution" on 14 August 2013: demonstrations break out in Rabaa al Adawiya Square and across Egypt, creating numerous casualties.

One of our federations alerts us because an event is taking place near Cairo. The event involved about 50 people who were staying in several hotels.

We therefore tasked one of our partners with organising the search for participants and transferring them by bus, supervised by security guards, to Cairo International Airport.

On 16 August, a plane chartered by us took all of the participants to Paris Orly, from where they travelled to their final destination (country of residence) by air.
TOTAL COST OF THE OPERATION:
USD 53,000.00
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FREQUENTLY ASKED QUESTIONS
Which services does IMSSA offer?
IMSSA provides members and athletes of the International Sports Federations with health care, medical and safety assistance during their business trips and competitions.
How can I get information about the situation (health, political, etc.) in my destination country?
Access all the important information you need to plan your trip here.

Your login can be found in the brochure and on your assistance card.
What should I do if I have to quarantine?
Ask for an official certificate.

Complete the claim form. Your login can be found in the brochure and on your assistance card.

The compulsory documents to be enclosed are the official certificate, the cancelled and new travel document.
How do I log in?
Go to the login page and insert the access codes (login), which can be found in the brochure and on your assistance card.
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