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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:
First name and last name
Date of birth
Name of the federation to which you are affiliated
Function : Member, Staff, Referee or Judge, Athlete
City and country where you are currently staying
Are you in a hotel or hospital?
Telephone number where we can reach you
COVID-19, like all other pandemics, is covered.
For more information on this and quarantine coverage contact
WE WILL BE AT YOUR SIDE :
FIFA Women's World Cup, Australia & New Zealand 2023
ANOC World Beach Games, Bali 2023
Olympic Games, Paris 2024
Exfiltration from a conflict zone
FIFA World Cup 2010
Thailand Tsunami 2004
MEMBERS & DOCUMENTATION
Make a claim (Members space)
Visa certificate (Members space)
Customised brochure & membership card
MAKE A CLAIM
ASSISTANCE EXAMPLES > FIFA WORLD CUP 2010
SPECIAL CARE FOR EACH OF OUR MEMBERS
Creation and management of Welcome Desks in hospitals to welcome FIFA patients.
Initiative by IMSSA, repeated in 2014 in Brazil and 2018 in Russia.
FREQUENTLY ASKED QUESTIONS
Which services does IMSSA offer?
IMSSA provides members and athletes of the International Sports Federations with health care, medical and safety assistance during their business trips and competitions.
What should I do in case of an illness or accident that is not an emergency while travelling on behalf of my federation?
. Your login can be found in the brochure and on your insurance card.
The compulsory documents to be enclosed are the medical report and the medical bills.
What is covered if I have to return to my country of residence earlier than planned?
In the event of illness, serious accident or death of a family member or in the event of an emergency return requested by your Federation.
. Your login can be found in the brochure and on your assistance card.
The compulsory documents to be enclosed are the medical reports, the death certificate for the family member concerned and the Federation’s certificate.
How long do I have to make a claim?
Claims must be submitted to us
How do I get an assistance card?
Get your assistance card
Your login can be found in the brochure.
HEALTH, ACCIDENT AND THREAT INSURANCE