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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:

  1. First name and last name
  2. Date of birth
  3. Name of the federation to which you are affiliated
  4. Function : Member, Staff, Referee or Judge, Athlete
  5. City and country where you are currently staying
  6. Are you in a hotel or hospital?
  7. Telephone number where we can reach you
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COVID-19 PANDEMIC

COVID-19, like all other pandemics, is covered.

For more information on this and quarantine coverage contact quarantine@imssa.org
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WE WILL BE AT YOUR SIDE :
ASSISTANCE EXAMPLES > FIFA WORLD CUP 2010
SPECIAL CARE FOR EACH OF OUR MEMBERS
Creation and management of Welcome Desks in hospitals to welcome FIFA patients.

Initiative by IMSSA, repeated in 2014 in Brazil and 2018 in Russia.
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FREQUENTLY ASKED QUESTIONS
Which services does IMSSA offer?
IMSSA provides members and athletes of the International Sports Federations with health care, medical and safety assistance during their business trips and competitions.
What should I do in case of an illness or accident that is not an emergency while travelling on behalf of my federation?
Complete the claim form. Your login can be found in the brochure and on your insurance card.

The compulsory documents to be enclosed are the medical report and the medical bills.
What is covered if I have to return to my country of residence earlier than planned?
In the event of illness, serious accident or death of a family member or in the event of an emergency return requested by your Federation.

Complete the claim form. Your login can be found in the brochure and on your assistance card.

The compulsory documents to be enclosed are the medical reports, the death certificate for the family member concerned and the Federation’s certificate.
How long do I have to make a claim?
Claims must be submitted to us immediately.
How do I get an assistance card?
Get your assistance card here.

Your login can be found in the brochure.
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