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FREQUENTLY ASKED QUESTIONS
Which services does IMSSA offer?
IMSSA provides members and athletes of the International Sports Federations with health care, medical and safety assistance during their business trips and competitions.
What should I do in case of a medical emergency during my trip on behalf of my federation?
Call the emergency number +41 26 921 8001 immediately. You will be in direct contact with our doctors.
What is covered if I have to return to my country of residence earlier than planned?
In the event of illness, serious accident or death of a family member or in the event of an emergency return requested by your Federation.
Complete the claim form. Your login can be found in the brochure and on your assistance card.
The compulsory documents to be enclosed are the medical reports, the death certificate for the family member concerned and the Federation’s certificate.