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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:

  1. First name and last name
  2. Date of birth
  3. Name of the federation to which you are affiliated
  4. Function : Member, Staff, Referee or Judge, Athlete
  5. City and country where you are currently staying
  6. Are you in a hotel or hospital?
  7. Telephone number where we can reach you
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COVID-19, like all other pandemics, is covered.

For more information on this and quarantine coverage contact quarantine@imssa.org
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WE WILL BE AT YOUR SIDE :
ASSISTANCE EXAMPLES > IRREVERSIBLE INJURY
FIND THE BEST TREATMENT OPTION FOR THE PEOPLE WE INSURE
An athlete, during a qualifying tournament in Ljubljana, Slovenia, has a very bad fall and breaks his cervical vertebrae. The 17-year-old elite sportsman is declared quadriplegic!

No adequate treatment can be provided in his home country of Albania. He is therefore transferred to a new clinic in Slovenia for several operations and to begin a very long rehabilitation period.

We cover all the care required in this complicated situation as well as regular visits by his father and family to his bedside.

The patient, thanks to his young age and great physical condition, has recovered better than expected and may one day be able to walk again with mechanical aids.

It is, however, expected that, in addition to the very high costs incurred by all his hospital and outpatient rehabilitation treatments, a disability benefit will be paid to the injured sportsman.
COST OF ALL MEDICAL EXPENSES:
EUR 140,000.00
(plane transfers and visits to date, without the disability benefit, case still open)
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FREQUENTLY ASKED QUESTIONS
Which services does IMSSA offer?
IMSSA provides members and athletes of the International Sports Federations with health care, medical and safety assistance during their business trips and competitions.
What should I do in case of a medical emergency during my trip on behalf of my federation?
Call the emergency number +41 26 921 8001 immediately. You will be in direct contact with our doctors.
What is covered if I have to return to my country of residence earlier than planned?
In the event of illness, serious accident or death of a family member or in the event of an emergency return requested by your Federation.

Complete the claim form. Your login can be found in the brochure and on your assistance card.

The compulsory documents to be enclosed are the medical reports, the death certificate for the family member concerned and the Federation’s certificate.
How do I get an assistance card?
Get your assistance card here.

Your login can be found in the brochure.
How do I log in?
Go to the login page and insert the access codes (login), which can be found in the brochure and on your assistance card.
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