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FROM CLAIM TO FULL SETTLEMENT WITH AN EXCLUSIVE PARTNER
Before your call, please have the following information to hand:

  1. First name and last name
  2. Date of birth
  3. Name of the federation to which you are affiliated
  4. Function : Member, Staff, Referee or Judge, Athlete
  5. City and country where you are currently staying
  6. Are you in a hotel or hospital?
  7. Telephone number where we can reach you
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COVID-19 PANDEMIC

COVID-19, like all other pandemics, is covered.

For more information on this and quarantine coverage contact quarantine@imssa.org
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WE WILL BE AT YOUR SIDE :
IIHF World Championship, Czechia 2024

DAYS

HRS

MIN

SEC
Olympic Games, Paris 2024

DAYS

HRS

MIN

SEC
Winter Olympic Games, Milano-Cortina 2026

DAYS

HRS

MIN

SEC
FIFA World Cup 2026

DAYS

HRS

MIN

SEC
EMERGENCY N°
COVID-19 PANDEMIC
EVENTS
DOWNLOAD OUR APP
24/7 a team of health, safety and logistics experts at your service
The IMSSA app that helps you prepare for trips involving your Federation.

A team of health, security and logistics experts is on hand to solve all your travel difficulties 24/7.

Use the IMSSA app to get insurance certificates for travel visas and advice on what to do in a medical or security emergency.

Access tools to help you understand border closures and the impact of COVID-19 on your next trip.

Accident? Illness? Cancellation? Quarantine? Lost luggage? Use the IMSSA app to submit an online application for compensation or ask for assistance with your trip.

Get help when you need it: call or talk to a medical or security expert 24/7, wherever you are in the world.

Use your username and password to log in and access all the services we offer your Federation.



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OVERVIEW OF BENEFITS
Tailored medical and security assistance, in all countries, 24/7

Unlimited worldwide coverage and pandemic coverage

Financial cover for treatment

Instant, online receipt of certificates for visa applications

COVID-19: Coverage of quarantine risk.

Terrorist attack insurance

Coverage of sickness benefits

Full coverage for athletes

Continuation of coverage in the country of residence

Private liability and legal protection

Simplified administration. No annual check on the number of trips or people

Website in four languages FR, EN, DE, ES.

Personalised brochures in 10 languages

FREQUENTLY ASKED QUESTIONS
What should I do in case of a medical emergency while travelling on behalf of my federation?
Call the emergency number +41 26 921 8001 immediately. You will be in direct contact with our doctors.
What should I do in case of an illness or accident that is not an emergency while travelling on behalf of my federation?
Complete the claim form. Your login can be found in the brochure and on your insurance card.

The compulsory documents to be enclosed are the medical report and the medical bills.
How do I get an insurance card?
Get your assistance card here.

Your login can be found in the brochure.
How long do I have to make a claim?
Claims must be submitted to us immediately.
What should I do if I have to quarantine?
Ask for an official certificate.

Complete the claim form. Your login can be found in the brochure and on your assistance card.

The compulsory documents to be enclosed are the official certificate, the cancelled and new travel document.
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HEALTH, ACCIDENT AND THREAT INSURANCE
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